Legal Documents

F888 Privacy Policy — We are committed to protecting your data

Your personal information is fully secure at f888. This Privacy Policy clearly sets out what data we collect, how it is used, who it is shared with, and what rights you have.

Last Updated: January 2026
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Our Privacy Our Commitment

Here is a quick overview of the measures f888 has in place to protect your personal information.

Strong Encryption

All your data is protected with 256-bit SSL encryption. From transactions to login, every piece of information is transmitted through a fully secure channel.

No Sale of Data

F888 never sells your personal information to third parties. Your data is used solely to deliver our services — never for advertisers.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. We do not collect excessive or irrelevant data.

GDPR-Standard Protection

Your data is managed in accordance with international GDPR standards. You may access, correct, or delete your information at any time.

Defined Retention Period

Your information is not retained beyond what is necessary. Once the designated period expires, your data is securely deleted or anonymized.

Instant Notifications

In the event of a data breach, we will notify you within 72 hours and take immediate action.

F888 takes your personal privacy seriously. This Privacy Policy explains how we collect, store, use, and protect your personal information when you use the f888 platform. By creating an account or using the platform, you are considered to have accepted this Privacy Policy.

We believe data protection is not just a legal obligation — it is the foundation of trust between us and our users. That is why this policy is written in clear, straightforward language so you know exactly how your information is being used.

1

What Information We Collect

F888 collects your information in two main ways — what you provide directly, and what is automatically gathered while you use the platform.

Information you provide directly:

  • Name, date of birth, and gender (collected at registration)
  • Email Address & Mobile Number
  • National ID or passport number (for identity verification)
  • BKash, Nagad, Rocket, or other payment method details
  • Address & Location Information
  • Records of conversations with the support team

Automatically collected information:

  • IP Address & Device Type
  • Browser version & operating system
  • A log of how long you spent on the platform and what you did on each page
  • Gaming History & Transaction Records
  • Cookies & Session Data

We never store your full payment card number or CVV on our servers. Payment information is processed directly through a secure payment gateway.

2

How We Use Your Information

F888 uses your information only for specific, legitimate purposes in accordance with its Privacy Policy. Details are outlined below:

Purpose of Use Type of Data Used Legal Basis
Account creation and management Name, email address, phone number Contractual Obligation
Payment Processing Payment details, transaction history Contractual Obligation
Identity Verification (KYC) NID, Passport, Photo Legal Obligations
Security & Fraud Prevention IP, Device & Log Data Legitimate Interest
Customer Support Contact details, conversations Contractual Obligation
Bonus & Promotional Offers Gaming history, preferences Consent
Legal Compliance & Reporting Transaction & identity information Legal Obligations

Your information will never be used beyond its original purpose. If we need to use your data for a new purpose, we will inform you in advance and obtain your consent where required.

3

Data Sharing & Third Parties

F888 never sells your personal information. However, limited data may be shared with certain third parties in order to provide our services. These third parties operate under strict confidentiality agreements and are not permitted to use your information for any other purpose.

  • Payment Processors: bKash, Nagad, Rocket, Upay, and crypto payment gateways — used solely to process transactions.
  • Identity Verification Services: Authorized entity to conduct KYC verification.
  • Game Software Providers: Only the minimum data necessary to operate the games.
  • Law Enforcement Agencies: Where required by court order or legal obligation.
  • Anti-Money Laundering Authorities: To comply with financial regulations.

Aside from the reasons stated above, f888 does not share your information with any advertising networks, marketing companies, or other commercial entities.

In the event of a business acquisition or merger involving f888, your information may be transferred to the new entity. You will be notified in advance, and this Privacy Policy will continue to apply.

4

Cookie Policy & Tracking Technologies

The f888 platform uses cookies and similar technologies to deliver a better experience. Cookies are small data files stored in your browser that help remember your preferences.

Types of cookies we use:

  • Essential Cookies: Maintaining login status and ensuring security — these cannot be disabled.
  • Functional Cookies: Remembering your language preferences and game settings.
  • Analytics Cookies: To understand how the platform is being used — data is fully anonymized.
  • Session Cookie: Deleted when the browser is closed.

You can disable non-essential cookies through your browser settings. Please note that doing so may limit certain features of the platform.

5

Data Retention & Security

F888 retains your information only for as long as necessary or legally required. The general guidelines are as follows:

  • Active account data: retained for the duration the account remains active
  • Financial transaction records: 5 years (legal requirement)
  • KYC documents: 5 years or as required by regulatory guidelines
  • Support conversations: 2 years
  • Marketing preferences: retained until consent is withdrawn

Technical measures we have in place to protect your data:

  • 256-bit SSL/TLS encryption
  • Firewall & Intrusion Detection System
  • Regular security audits & penetration testing
  • Restricted staff access and two-factor authentication (2FA)
  • Data Backup & Disaster Recovery Plan

While 100% security on the internet cannot be guaranteed, f888 has implemented the highest industry-standard measures to protect your information.

6

Your Rights & Controls

Under f888's Privacy Policy, you have several important rights that you may exercise at any time:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You have the right to correct any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under specific conditions.

Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

Data Portability

You have the right to receive your data in a structured, portable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from deleting certain data — if so, we will explain the reason.

7

Children's Privacy Protection

F888 is a gaming platform strictly for adults. We do not knowingly collect any information from individuals under the age of 18.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data collected.

If you believe a minor has created an account on f888, please contact our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming View page.

8

Policy Changes & Updates

F888 may update this Privacy Policy from time to time. In the event of significant changes, we will notify you in the following ways:

  • A notification will be sent directly to your registered email address
  • A clear notice will be displayed when you log in to the platform
  • The "Last Updated" date at the top of this page will be revised

Updated policies take effect 14 days after publication. If you have any objections during this period, please contact our support team. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

Minor changes — such as language corrections or address updates — may be made without separate notice. We recommend reviewing this page regularly to stay informed.

9

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to assist you.

  • Email: [email protected]
  • Support: Via 24/7 live chat
  • Response Time: Usually within 48 hours

If we are unable to resolve your complaint, you may escalate it to the relevant licensing authority or data protection authority. f888 respects your privacy rights at all times and is committed to resolving any legitimate complaint promptly.

For more detailed legal information, please visit our Terms and Conditions and Responsible Gaming View page.

Your Trust is Our Commitment

F888 believes that protecting your personal information is the foundation of a safe and transparent gaming experience. We continuously improve our security measures so you can enjoy gaming with complete peace of mind. Every moment you spend on f888 is fully protected.

FAQs

About the Privacy Policy Frequently Asked Questions

No, f888 never sells your personal information to third parties. Your data is used solely and strictly for the purpose of providing our services. No data is shared with advertisers or marketing companies.

Even after account closure, certain information (such as financial transaction records) may be retained for a specified period due to legal obligations. This data is typically securely deleted or anonymized after 5 years.

Yes, you have the right to access your data. Submit a request to our support team and we will provide a copy of the information we hold about you within 30 days.

Yes, this Privacy Policy applies equally to both the f888 website and mobile platform. Regardless of how you access the platform, your data is protected to the same standard.

In some cases, game software providers or payment processors may have servers located in other countries. Even so, strict international data protection standards are followed at all times, and your information remains fully encrypted.
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Start gaming with complete peace of mind!

Your information is completely safe at f888. Register today and start your gaming journey on a platform you can trust.

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